Frequently Asked Questions

Everything you need to know about working with Lettering by Hally.

For weddings, 6–12 weeks notice ensures availability. Custom commissions typically need 3–4 weeks.

Yes, via insured USPS Priority and UPS. International shipping is available upon request.

Often possible with a 20–40% rush fee, depending on timeline and project scope.

Venmo, Zelle, check, and bank transfer. A 50% deposit secures your project date.

Yes, most projects include two rounds of proofs to ensure everything is perfect.

I work with archival inks, premium papers, and specialty materials suited to each project.

Absolutely! I'll work with you to coordinate ink colors and style with your event aesthetic.

Deposits are non-refundable once work begins, but we can discuss rescheduling when possible.

Keep items away from direct sunlight and moisture. Frame pieces behind UV-protective glass for longevity.

Yes, I'm experienced with international addressing formats and requirements.

My portfolio showcases a variety of styles and projects. I'm also happy to provide references.

All shipments are carefully packaged and insured. I keep detailed records and can quickly replace damaged items.

Still have questions?

I'm happy to answer any questions about your specific project or timeline.

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